Privacy Policy

1. Who we are

VCC Business (“we”, “us”) operates vccbusiness.com and related client portals for virtual card management, top-ups, and support. This Privacy Policy explains what information we process and how we use it.

2. Information we collect

• Account data: name, email, password hashes (we do not store plain-text passwords), role, and login timestamps
• Service data: card assignments (including masked/full card numbers needed to operate the service), balances/transactions retrieved for your portal, order amounts, USDT addresses shown to you, and transaction IDs you submit
• Support data: tickets, messages, payment requests, and Telegram messages you send us
• Technical data: IP address, browser/user-agent, basic device info, and security logs for abuse prevention
• Payment verification data: on-chain verification results related to the TXIDs you provide

If you contact us on Telegram, that platform’s own privacy policy also applies to data processed by Telegram.

3. How we use information

• Provide and secure the portal, cards, balances, and transactions
• Process card orders, top-ups, and payment verification
• Respond to support requests and send operational notices
• Prevent fraud, abuse, chargebacks, and unauthorized access
• Improve reliability and user experience
• Comply with legal obligations where applicable

4. Legal bases (where relevant)

We process personal data to perform our contract with you, for legitimate interests (security, fraud prevention, service improvement), and where required by law.

5. Sharing

We may share data with:

• Infrastructure providers (for example hosting and database providers) under confidentiality obligations
• Card issuing / upstream providers needed to operate virtual cards
• Payment networks or blockchain explorers when verifying transactions you submit
• Authorities when legally required

We do not sell your personal information.

6. Cookies & local storage

We use essential browser storage for session authentication tokens and preferences (such as light/dark theme). These are required for the portal to function or to remember your settings.

7. Retention

We keep account and service records while your account is active and for a reasonable period afterward for security, dispute handling, and legal compliance. Support and payment logs may be retained longer when needed for fraud investigation.

8. Security

We use industry-standard measures such as encrypted transport (HTTPS), hashed passwords, access controls, and rate limiting. No method of transmission or storage is 100% secure; please use a strong unique password and protect your devices.

9. International transfers

Our service may be hosted or accessed from multiple countries. By using vccbusiness.com, you understand your information may be processed outside your home country with appropriate safeguards where required.

10. Your choices

You may request access, correction, or deletion of account data by contacting us, subject to legal and operational limits (for example we may retain records needed for security or disputes). You may also close your account by requesting an admin to disable it.

11. Children

The service is intended for business users and adults. We do not knowingly collect data from children under 16.

12. Changes

We may update this Privacy Policy by posting a new version on this page. Continued use after changes means you accept the updated policy.

13. Contact

Privacy questions: Telegram @BRETTFLANAGAN6855 · Email support@vccbusiness.com · Website vccbusiness.com